Services, Telecommunications
Telco Insurance, Set Up and Managed
Vennsure helps telcos grow ARPU through insurance programmes set up and managed end to end, from handset cover to personal accident bundles, across insurance and guarantee channels.
The Opportunity
Grow ARPU with insurance, set up and managed by Vennsure.
Telcos sit on a large, loyal subscriber base with regular billing and high digital engagement. Vennsure packages insurance into that base: handset cover built into device leases, personal accident bundles, hospital cash and snatch-theft products sold through telco websites and retail. The result is ARPU growth with minimal additional distribution cost, run end to end by a specialist partner rather than left to the carrier to manage alone.
Why Vennsure
Leadership has run these programmes for major telcos across Asia.
Vennsure's leadership has personally handled insurance programmes for operators including Globe, Taiwan Mobile and U Mobile. That experience means we already understand the commercial structure, the reporting demands and the regulatory exposure that come with running insurance through a telco billing relationship.
Globe
Taiwan Mobile
U Mobile
+ more operators
The Direct-Deal Trap
Insurers pitch "cut out the middleman". In practice, the money leaks.
Insurers prefer to do these deals direct, and the pitch is simple: it is cheaper to cut out the middleman. To some degree that can be true. In reality, what happens is service suffers. Both the insurer and the telco face reporting problems that lead to missing money and a breakdown in communication, which in turn creates regulatory risk and lost revenue.
10 years
how long a telco insurance relationship typically runs without review, with no one checking the market for better offers. That is money left on the table.
Service suffers
Without a specialist running the programme day to day, the customer experience quietly degrades and complaints rise.
Reporting breaks down
Both the insurer and the telco hit reconciliation gaps. Missing money goes unnoticed until it becomes a dispute.
Communication breakdown
Silence between the two sides turns into regulatory risk and lost revenue as issues compound.
No market review
The telco loses sight of the market, with no partner checking for better offers. Deals often run for 10 years without a single review.
What Vennsure Does
A consultancy that reviews and sets up both sides of the market.
Because Vennsure is a consultancy, not an insurer, we are not tied to one side of the deal. We review the relationship you already have, then set up and manage the right channel for your base, whether that is a traditional insurer or a non-insurance guarantee channel.
Insurance partners
Chubb
AIG
+ leading regional insurers
Traditional underwriting for handset, personal accident and bundled products.
Non-insurance guarantee channels
Asurion
Likewise
Igloo
+ device-protection platforms
Device-protection and guarantee structures that sit outside traditional insurance regulation.
Managed by Vennsure
Set up once, then kept honest for the life of the deal.
The point of a managed programme is that it never goes 10 years without a look. Vennsure stands up the relationship and then keeps watching the market, the reporting and the conversion, so the ARPU you sign up for is the ARPU you actually keep.
Review the current deal
We audit the relationship already in place, the reporting health and the money currently being left on the table.
Check the market
We benchmark it against current offers across insurers and guarantee channels, so the telco never loses sight of the market.
Set up the right partner
We structure and stand up the deal with the best-fit partner, Chubb and AIG on the insurance side or Asurion, Likewise and Igloo on the guarantee side.
Manage and report
We run the programme ongoing, keeping reporting clean, communication open and the offer re-checked so revenue keeps compounding.
Next Step
Stop Leaving ARPU on the Table
Whether your current deal is direct and leaking, or simply overdue for review, Vennsure can benchmark it and restructure it for real ARPU growth.
